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  • Wow! Just nothing but horrible customer service. They lie, they don't fix anything, then they lie more. I feel like I'm banging my head against a brick wall. Ouch. A loyal customer for almost 20 years and I am shat upon over and over and over. The only problem is: Dish and Direct TV have horrendous customer service, too. Maybe someday I'll get lucky and there will be other good options. For now, I'm stuck. Just got caught in another endless, unhelpful phone tree trying to get answers for the past 2 days. Just normal "customer service" from Cox, if you really want to call it that. The Cox people that are nice (which is extremely RARE) are so stupid they make my brain numb.
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