These folks were pretty good. Let's just put it out there- moving sucks. Something seems to ALWAYS go wrong when I'm moving (the person who was going to help pack didn't show up to help, etc.) and I personally find the whole process incredibly stressful. I HATE MOVING!!!! The guy (I think he was maybe the manager/ owner?) who helped me book the move was really kind. The guys who came out were totally fine with me and my Moving Induced Stress Out and over all this was the smoothest move I've experienced. And I've moved with movers a few times when younger and as an adult.
These guys were QUICK! They moved so fast that I nearly had an anxiety attack they were moving so fast! They really had their time management DOWN- these guys need to teach a class on that. I've never seen time management done so nicely. They were even great when my crazy apartment complex tried pulling some last minute nonsense and changed the date I was allowed to have a truck outside for moving.
One thing I did notice is that they didn't seem to wrap the furnishings while moving them out and in (they may have while they were on the truck). The other thing is that they accidentally left two pieces in my neighbor's covered parking area (door-less garage) which I specifically said should be brought inside. It was the end of the day and I guess I should have done a full check of the outside of my new apartment, but; I did not. So I'll take partial ownership of that. The thing is- one of the items was a portable dishwasher. I felt terrible because I was meeting my neighbor by preventing her from parking in her own space AND she'd briefly shared with me that one family member just passed away and the other was now ill- so I was now adding to her stress!!!
I called the company that evening (I noticed the issue a couple of hours after they left) and left a voicemail and got a call the next morning. Initially I was reminded that I had indeed signed off on the move having been satisfactorily completed. Once I informed the gentleman (the guy I'd booked the move with who I think is manager or owner) that one of the two items was a dishwasher- I asked him if he kept his dishwasher in his neighbor's garage- he understood that this WAS really a mistake that needed to be corrected and they came over as soon as they had a couple of guys available and took care of it.