What a great find! We were staying at the tropicana for 3 nights & after being on the go quite a while we were fast running out of clean clothes but to get them done at the hotel was prohibitive in cost. The lovely concierge said she could recommend fluff and fold. Our problem was we didn't have a car & the cab ride would have set us back between $15 & $20 as it's a 15 minute drive away. Anyway when I rang & spoke to Jennifer she said they could send a driver to collect & bring back for an additional $20. Given that it would have cost close to twice that much to take it myself, I thought it was a fair trade. Anyway, the washing was collected and was back at the hotel in less than 3 hours. What service. We calculated that to get it done at the hotel it would have cost us close to $110 for the same load! Very happy with the result.