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  • Hometown rooter came out quickly and fixed our clog. For the services requested (clog removal) they did the job at a reasonable price ($75 deductible from home warranty) and they contacted us/came out quickly. Unfortunately, after they cleared the clog they then proceeded to do a camera inspection (?would not provide us with a copy of the video). In the camera inspection they told us our pipe was completely filled with water and that the "cast iron building ?drain? ?[is]? heavily channel rotten" - this is from the quote. For this, they offered a quote of $5200 which included tearing up our finished basement. ?W?e called a different company that only clears clogs & inspects drains - they don't replace lines. That company came out and did a camera inspection of the line and revealed a beautiful, clean and intact pipe that was not holding water and had no rot? (video provided for our records). ?It seems Hometown ?Rooter was willing to charge us $5200 and destroy our basement for a pipe with no issues. I will never use Hometown Rooter Plumbing again because of this experience. I would suggest going with a sewer cleaning specialist (google it) to find a company that fixes clogs without suggesting unwarranted repairs.
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