| rev:text
| - Food was fine enough. Service was disastrous. My girlfriend ordered the seared Ahi tuna and I had the arctic char, and we split a dozen oysters to start.
Everything was going smoothly until, post-oysters, a server brought out our main courses -- a Nicoise Salad for my girlfriend and a "halibut" for myself. (I put "halibut" in quotation marks, because as I suspected -- and as I discuss below -- it was not, in fact, halibut.) We told her that's not what we ordered and it must be the wrong table. She apologized and went back inside to conference with the waiter.
15 minutes later she came back with our Nicoise Salad and arctic char. The "halibut" had been miraculously transformed into arctic char, as it was clearly the same "halibut" we were shown before, only now 15 minutes older. (Not sure how the server thought that it could be halibut, given there was no halibut on the menu). Meanwhile, the Nicoise Salad was the same Nicoise Salad we did not order, which we had to reiterate.
At this point our waiter came out to apologize that we must have ordered off the dinner menu by accident as "the only seared tuna item on the lunch menu is the Nicoise Salad." He's only about a quarter right: my girlfriend did indeed (inexplicably) receive a dinner menu when we sat down, although we realized it was the dinner menu when we were discussing what we wanted to order and confusedly couldn't find on our menus what the other wanted to eat. In any case, we did order off the lunch menu -- THE SAME LUNCH MENU POSTED ON THE RESTAURANT'S WEBSITE (http://www.purespirits.ca/lunch) -- which clearly has a seared tuna entree in addition to a Nicoise Salad. Moreover, when he took our order initially, he confirmed we didn't want the Nicoise Salad (!).
What really pisses me off is how somehow this was our fault for "ordering off the dinner menu." I'm always surprised when a restaurant puts the blame on the customer, and in this case, it's bizarrely inexcusable. Moreover, the restaurant made no gesture to us for the inconvenience or the fact that we ended up waiting over 30 minutes to finally receive our main courses. (A comped glass of wine or two would've been nice...at least it would've shown some effort or acknowledgement of error.)
I left an 8% tip but I'm getting worked up writing this review and feel like I shouldn't have left anything.
P.S. I should also mention one of our friends got his main course before his salad.
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