One of my biggest complaints is to be out of menu items.
Ate here this past Sunday and based on a couple of other reviews, here, I could hardly wait to try the Pretzel Croque Madam. Ordered it. Next I ordered what sounded quite refreshing: Fresh Squeezed Apple Juice. Ordered it. Out of it. Damn. So I went for the refreshingly cold Apple Cider. Delicious.
Then my Croque arrived. The bread didn't look pretzel-y yet I held out for my first bite. Nope. It wasn't. I asked the server what was up. He checked with the kitchen. Pretzel bread was not available so they substituted an unknown, white, homemade bread of some magnitude without his knowledge. Damn. Two thick slices of it. I deconstructed it by ixnaying the bottom slice with the mid-squirted glob of dijon mustard and finished it off. The server made-up for the bread faux pas with a comp'd glass of the delicious Apple Cider.
Another bugaboo I have with restaurants is staff members hanging-out at either their stations; the host stand or at the kitchen counter. Here, the kibitzers were at the kitchen's counter and the bartenders were chatting endlessly. McDonald's says it best: "You got time to lean, you got time to clean."
In closing, the decor is TOO WHITE. The windows were wide open...the flies were overly aggressive. (The one fly that bugged me and The Beau the most left us to join the diners at the next table when their food arrived.).
I'm just not liking the vibe of this place. It was no Eggstasy for us.