We contracted with Zee Best to have the floors cleaned at our business.
My wife set up the initial appointment and explained in detail what we needed done. The owner quoted her a price and the appointment was scheduled.
First Attempt:
On the day of the scheduled cleaning the technician was 45 minutes late. We had to reschedule as our employees were not able to wait around for the technician to show up. The appointment was rescheduled for the following week.
Second Attempt:
The technician showed up the following week on time but immediately said that the charge for cleaning would be double what the owner quoted us the previous week. The technician said we were quoted basic cleaning prices and not the deep cleaning (grout + tile) that we needed. My wife and I were out of town and the technician proceeded with only the basic tile cleaning.
Upon our return we found that the floors still were very dirty and even the basic cleaning that was done was sub-par.
When my wife called the owner Abraham to discuss the issue he began yelling at her over the phone. She explained that she was the customer and he shouldn't be talking to her in this way. His anger escalated and she ended the call.
Now we need to basically start over again.
I do not recommend this cleaning service at all.
doug p.