I came here and ate in with my family a few weeks ago and had a pretty decent experience; really loved the grilled vegetable kale salad! Cut to tonight when I ordered the kale salad to-go and found out their takeout process is a disaster. The teenager on the phone was very confused by my order (grilled vegetable salad, no cheese). She said 10-15 min and I arrived then and watched them start my order as I walked in. After waiting 25 min, I was given my salad and took it home to find it was missing the dressing, the corn, the pumpkin seeds and the raisins. It was literally just dry kale and avocado with some of the peel still on the pieces. I called and told them just to refund my card, but it was super disappointing because I thought I found my new to-go salad. Guess not.