I took my Golf here last August to get the timing belt and front brakes changed, and was quite stunned to receive the car back later that day, at the time they told me it would be ready! It was a bit expensive, but worth the lack of the headache the dealer normally gave me. Now that my Golf is sold, my experience with Concept 1 was a one-and-done deal, but if you drive a VW, definitely consider getting it serviced here.