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  • I wish I would have yelped her first! I don't usually write reviews anywhere about my experience unless I'm extremely WOWWED! Or extremely disappointed. From start to finish.... I arrived in the office and stood in front of a window with a receptionist like most medical offices. When I got to the window I said "Hi!", only to be ignored for a good minute. No response. She apparently was too busy writing to acknowledge me even though I was only a foot and a half away. When she finally looked up, it was at the clipboard where I signed in (no instructions from her either). All she said was,"Sandy, fill out this new patient forms and when you're done, I need your insurance and ID". Already I felt uneasy about the appointment. When I was done filling out the forms I was called in by the nurse to a room. The furniture was old and outdated. At first the nurse was cold and monotone until I cracked a few jokes. After that, she lightened up and became more pleasant. She asked me a few more questions and took my blood pressure. That was the extent of any pleasantry I received at the office. Next came in the doctor with her laptop. She asked why I was there and I explained that I needed a new PCP. Also because I'm over 40 and wanted to make sure my body will make it to 60. Lol! I expressed one of my major concerns and she basically just shrugged it off like it had no importance. It was important to me and the fact that she brushed it off completely sent my blood to a boil. I should have left immediately but I wanted to see this thru. I've already paid for the appointment and this could remind me of the qualities I wouldn't want in my next PCP. She checked my heart and also lungs. Then she told me....You need to get a blood test, mammogram, etc... She then gets up with her laptop and was about to leave. I said.... But wait... I still have some more concerns. I told her what it was and she had such a condescending way of responding. She told me to wait for the results. And done. She was out the door. I felt nothing was accomplished. I felt rushed and belittled. I've worked in a doctors office before and I can understand the doctor being frustrated with what seems like stupid or repetitive questions but at least the doctor I worked for answered the questions the best he could. There was no hint of compassion or honest care. It was almost robotic and just plain cold. I'm going somewhere else. Even if they tell me the same thing she did but with a smile? Well then.... That sounds like a keeper compared to this lady.
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