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| - This was my first time at this Ulta, I usually go to LakeMead and Rainbow. The only reason i stayed to shop is because the hair stylist helped me tremendously!! It is not her job to help customers, that would be the lame sales associates. I am known to drop a whole lot of money at Ulta every time I walk through the doors, at least $350.00 every time, not today...69.00 total. The products were not all in the right places, Shea (which was one product i wanted to try) was in multiple spots in the store (though they should all be together) The hair stylist found the black label product, in a totally different isle (i think under Joico) Not sure how you can mess that up Joico (bluish purple) Shea (brown clear bottle). I gathered all those up, then I was looking for American Crew for my husband (a different product I researched) None there, out of stock. Two other products I came for, out of stock. Ok, on to Clinique (i love and buy a whole lot) they do not carry that at that store....OK, she said they carry at all the other stores, not this one. Ok, I wanted to get some dermablend concealer and setting powder, NO ONE could be bothered to help me, or the next lady looking at it. The sales ASSociates were too busy...doing....something else, not helping customers at all. So, on to a new heavy duty moisturizer....some kind of 100.00 stuff......no one even looked at me to help me! I am guessing the associates were helping the better dressed ladies and gents, as I was just dressed casual. Rule number 1, YOU CANNOT JUDGE THE AMOUNT ON SPENDS BASED ON CLOTHING WORN!!!!! Some of the wealthiest individuals dress down to go shopping....for a reason. Seeing the TRUE personality of people. And my perception of the hourly workers there, rude inconsiderate and seemed very aggravated to be there working. When I went to check out, I told the lady I did not print out my coupon, i will just look it up on my phone. She was so irritated, her name Brooke. Usually Ulta employees will help me, i need my glasses. Not today!!! Brooke had an attitude bigger than the room. I am the person who woll literally buy stuff i never need and i am a rollover!! I asked for a different "free sample" not hair spray, "that's all that we are giving out" ok...I usually get so much fun stuff try it out, go back and buy it....NOT TODAY!!! It was like, You are lucky to get 1 hair spray....Me: I do not use hair spray nor does anyone in my family, so i could care less about this little bottle of shit. I will never go back here, though 2.5 miles from my house, I will drive 10 miles to the other one!!
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