Our group of ten to twelve normally have no problem making a reservation! This venue does NOT reserve their separate room for a group! Several calls were made to no avail; we were delayed in being seated this morning until the front desk could gain approval from management for use of the room! All of us enjoyed our breakfast selections! Pleasant peach bellini was available! Our server was personable at first and then became increasingly snippy! Jamie's errors were of her own doing! Also, when politely asked (after all orders were delivered) to photograph our group she said "not now, later".... "later" never arrived! When in the service industry, customer service should be exemplary; otherwise, a patron's only recourse is to be reflective with the gratuity!