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| - One thing an excellent business does is to send a customer elsewhere when they know there's someone who can do a better job. Let me elaborate...
I came here with a pair of vintage eyeglasses that had broken in the worst possible place, right in the middle of a hinge...something that no fewer than 4 shops had told me was impossible to fix. Yelp had directed me here, although it was a jewelry shop, I though they might be able to effect this awkward sort of repair. The helpful owner(?), Amelia, took a look at the piece. She explained that one of the staff there *might* be able to fix it, but she wasn't very confident it could be welded with the tool they had. Instead, she was very classy and referred me immediately to Opticianado, a vintage eyeglass shop in the Junction that was completely not on my radar. I was very impressed that instead of attempting to fix the glasses and get the sale, that right off the bat they sent me to another business that specializes in what needed to be done. She even looked up the hours online and gave me detailed biking directions. Very classy! By the way, it was the perfect referral and Opticianado did a great job on the repair.
I had a look around the shop. I don't wear any jewelry, but they had a lot of great locally-made items at reasonable prices. I observed the staff helping a couple choose rings, and they were just friendly and helpful, not pushy at all. Just the kind of sales environment I like. Looks like they have a very solid repair program as well.
If I'm in the market for jewelry in Toronto, this will be my first stop. You can even get a taco at Grand Electric afterward. ;)
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