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| - Finally tried this food truck at the Tar and Feather event at Wigle Whiskey tonight. My friend and I arrived a little after 7 and got in line immediately afterward, since we were both very hungry. The line moved extremely slowly, and it was over an hour before we were served. By the time we were able to order, they were out of the side that we both wanted (pasta salad), which was disappointing. We both ordered the Number One, and when it finally came up, we agreed that it was "pretty damn savory," as was the chive and cream dip that came with it. So, win on the food angle.
Having said that, was it worth an hour's wait? I'm afraid I have to say no, since to me, it had better be haute cuisine to justify that kind of wait. While I understand that good food takes time to make, my time is valuable, too. Even after we'd ordered, it took a good ten minutes for our order to come up. At an event as packed as this one, that's way too much time. Clearly, they need to streamline their process or hire someone to help. There is such a thing as being a victim of one's own success (cf. Burgatory).
I'd recommend this food truck only if the line is reasonable. Given my experience, I feel that I need to dock a star. Since the grilled cheese was very good, I'll award 3.5 stars, but I can't justify increasing my rating to a 4 until they learn to get a move on at busy events with a line of ravenous people waiting.
EDIT: Two women standing behind us decided after waiting for 15 min. that the line was moving too slowly and decided to patronize another food truck--so we're not the only ones with this complaint, and they're losing sales due to this problem.
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