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  • Florencia is the closest pizza place to my home other than Dominos, so I have dined in a few times as well as ordered take out. They do not deliver, but it is close enough that I can place a phone order and the order is usually ready by the time I get there. SERVICE: Service is hit and miss. I'd love to say they were spot on all the time because everyone is so darned nice there. There are problems in a couple areas: 1.) It can be difficult to get refills, napkins, or anything really after your food has been dropped off. We have experienced this on a couple occasions, even when we were frantically removing everything off the table when a friend's child spilled my child's glass of milk. Even having made eye contact with the hostesses who were looking on, it took several minutes to get anyone to come to our aid. 2.) They seem helpless when it comes to splitting a bill, even though we mentioned when we were seated we would need two bills and essentially sat by family at two different tables which were just pushed together. When there was a problem with one bill, it took 20 minutes to correct the problem. We wanted to get our kids home, but the waitress had our cards so we had to wait. And, even with someone's help, our bill still came out wrong. We paid it so we could just get out of there. FOOD: Some things are GREAT. Some things are just MEH. The panini pizzetta is a huge hit with DD. It's better than their garlic bread. Their homemade balsamic is addictive and AMAZING. The fresh mozzarella they put on the Caprese and Spinach salads is so delicious! One time I had The Green Eyed Chicken (a pesto pizza) and it was FANTASTIC. Another time I had it and it tasted extremely bland... like they forgot to put something on it. The Snow White pizza is very bland. Ditto for The Ranchero, which is surprising. We really thought it would pack more flavor; however, it just tasted like seasoned chicken on bread with some cheese on it. AMBIENCE: I actually like this place. It is very cute, but not overly so. It is a little dark in the dining room at night. It is usually great for conversation, as it is not too loud most nights. Overall, this place is nice for a get-together with friends. They have beer specials and they're conveniently located for Foothills residents. Let's call it a 3.5* to be generous.
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