Ordered delivery @ 8:51pm on a Sunday evening.. The order arrived within a reasonable amount of time, however it was the quality of food and service that justifies the low rating.
1. My bill was $21, I handed the delivery driver two twenty dollar bills. To which he asked, "do you need change" umm yes I need change.. Nothing justified a 90% tip. Not to mention Pizza Hut charges for delivery anyhow..
2. Then when I do request change the driver isn't prepared to give me my exact change.. He had less than 15 dollars on himself. So this driver earned a $5 dollar tip plus the delivery charge, because he didn't have change not because I choose to be generous.
3. We ordered a large two topping panned pizza and an order of breadsticks with marinara sauce. The pizza was warm, the breadsticks and the marinara were a different story. The marinara was cold and tasted foul, most likely because it was stored at an improper temperature.. So we threw it out
Crazy that we spend $25 dollars on a pizza that wasn't even served properly to ensure my family eating was safe from food borne illness...
I would encourage a manager or district level supervisor to reach out to me!