I used to come here all the time however today will be my last trip. The burgers are amazing there's no question about that however the service was terrible. First and foremost the cashier needs to take that tongue piercing out of she is unable to speak with it in. I'm also not a fan of their fries so I tried to order them crispy and the cashier just simply told me no. Saying that they way they come is the way they come. You're telling me I just spent $50 here and I can't get the fries the way I would like them?! It was also filthy inside. I know they are busy and I completely expected peanuts to be everywhere but the amount of trash every where was ridiculous.