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  • One star for the drinks only! Bad, bad, bad service. So we were just 2 on a Sat night (11pm) and got seated right away. The place was semi full and we ordered a hot taro drink, reg bubble tea and cake. We waited, waited, and waited. I saw other tables around us that sat after us, ordered, and got their food and drinks. I called my waitress Kaway over about 25 mins later and asked what's taking so long. She said they are making it right away and left. 10 mins later, the drinks finally came but they made my hot drink a cold one and I told the runner and he took it back. This took another 10 mins to make. When it came, I told them to cancel the cake as it's just too long and we were not in the mood anymore. Funny, when you decide to cancel anything from an Asian establishment the food miraculously appear right away! Overall, the drinks were ok, cake was something you can buy from Sobey's (no wow factor). We asked for the bill and thought that she would at least comp us for the long wait but none (oh yeah, this is an Asian establishment). When I asked her she said she can't cause she's not the manager so I asked for the manager. He came and we explained what happened. He came back with a 10% off and left (no apology, no smile, nothing). We paid the exact amount and left. Will not come back as there's tons of dessert houses around.
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