Just adding to another of the one star reviews. I waited for almost an hour for this woman to get back from lunch, there was a line of 10 people waiting outside by the time she finally returned. She was totally unable to help or do anything. To sum up I could have gone to a real DMV and have my needs met instead of waiting for an hour to deal with somebody who didn't have a clue what they were doing. And her lunch time was from 130 to 220.