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  • I do mobile orders for my coworkers and myself a few times a month. Usually it's great service. Today, the lady behind the counter shoved a bag at the lady standing next to me without saying anything. Turns out it was my order without any of the drinks. Then I stood for 5 min trying to get someone's attention for my drinks. The short lady with the black hair in a pony tail acted like I was inconvenient to HER. I did not like her tone. She kept talking over me when I was trying to explain I was missing drinks. Then she wanted me to pay for the .60 cream cheese that I didn't realize cost money (which I was totally okay with paying for). But she walked away before I could even attempt to explain I needed to pay through the app because my card was in the car. Then she waved her hands at me dismissing me when she finally came back around. Will think twice next time we place a group order. Not used to s**t service from chick fil a.
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