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  • We were very excited to see Biscuits Cafe opening near us in Surprise but our first and most likely last visit today was very disappointing. We arrived just before noon. They were busy but we got seated in less than 10 minutes. The main area was very cold with multiple ceiling fans going full speed. I was happy when they sat us near the roll up doors where it was warmer... Until they kicked on the AC and turned the fan on above us full speed. I will never understand why places do that as it makes your food cold so fast. We had to ask them to turn the fan off. It took forever to get our food. I ordered mine and my sons eggs dry not runny and our bacon crisp and hashbrowns well done but my husband did not. His eggs came brown, his toast was not toasted and his bacon and hashbrowns were well done like mine but he didn't order them that way. They forgot his milk then delivered a small instead of a large and had to bring him another one. The food was warm but not hot. I've never had tough pancakes until today. They were dry and crisp on the edges and tough all over. They tasted like pancakes that were cooked earlier and sat in a tray waiting to be served. We were harassed our whole meal by flies. Not a good experience.
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