I am sad to say but I am not a fan of this location at all. I use to really enjoy Boston Pizza before I changed my diet to a gluten free/vegan one. I have however always found a big difference is quality & service depending the location. My favourite one is the BP in Pickering off Brock road.
Atmosphere- Just like any other Boston Pizza, nothing very special. Loud, a lot of families, people catching a game. Not really my cup of tea.
Service- Service was good. Very friendly, girl had a big smile on her face. Attentive but could have been a little better at that. Forgot to place part of my order but handled it very well.
Food-Discussing! For my diet I got the gluten free pasta in basic tomato sauce & added the side of mixed veggies in my pasta. The sauce was very salty, the veggies tasted microwaved & the pasta was FREEZER BURNT! I had to send back my first plate it was so gross. Who serves freezer burnt food. That's so gross! If that's all you have left tell the customer you ran out or something. To just slop any crap on my plate.
I ended up emailing boston pizza customer service about the freezer burnt pasta & on the website they say they'll write you back in 2 business days. It's been over a week & I haven't gotten word back from them
I will never be eating at another boston pizza again nor will I recommend the company.