3 stars for the care of my pet but that's about it. I wish being friendly and gentle was enough. Kinda ridiculous that they wanted to charge me almost double what I would pay at the vet closer to me for an anal gland abscess and then I still have to pay for the follow up appointment. Doesn't make sense at all nor is it really fair. The only reason why I went here instead of my regular vet that's closer to me is because of the hours... being open later is really helpful. So overall, pros being that they are open later than most vets and they are friendly and cons being that they are way over priced and how they charge for services. (especially being in the area that they are in)