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  • We were actual guests at the hotel unlike some of the other reviews that just walked in the place! At check in we were greeted by Gordana, she was beautiful on the inside and out! Why do I say that because she took her time to listen to our needs and even shared some of her own story which made it feel like a much more personalized experience. Our room was a standard king room with a great view of the strip. What I thought was brilliant about the pricing is they have a chart at the check in window with all the upgrades and how much each one cost. No question is left unanswered! Like other reviews said if you're looking for a lavish trendy over priced hotel this place probably isn't for you. If you don't mind a little dated carpet and decor the location is awesome!! You're located next to Luxor, NYNY, MGM Grand and about 1.4 miles walk to Paris and Caesar's palace. Truly Excalibur has a great location. We ate at Johnny Rockets ( another review) Baja Fresh ( another review) and spent time at several of the bar areas. Everyone was friendly and the service was amazing! It seemed everywhere we went there was a friendly bug! Sweet! My only two criticism are 1. The swimming pool closed at 7pm! We had slept in and gone to see the Body Exhibit and ate dinner and planned to take a swim before catching our show but lots of people were turning around and leaving at the door....we couldn't believe ANYTHING in Vegas closed so early. The pool actually looked very nice but we never got a chance to enjoy the pool. What a disappointment. 2. There is a strong smell of smoke mixed with a strange perfume smell that is not really appealing. If you're spraying a scent into the casino I'd suggest to marketing to try a different scent. I've heard a hotel in Miami sprays Michael Kors original scent and they get lots of business and compliments on the smell. I'm disappointed we didn't get to enjoy the pool....but otherwise all the staff and accommodations were amazing. This is a great place to stay and bring the family or couples either way. This last visit was just my husband and myself. Give 10 Stars to Gordana! She is excellent customer service!
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