This place is in a bit of an obscure location, but don't let that fool you. It is amazing as soon as you approach the door and the man standing outside opens the door for you. The staff are pleasant and friendly. The massage staff are amazing and thorough. The pedecure staff are friendly, talkative without being too chatty and did fantastic work.
You have access to the Hotel amenities for 24 full hours. The atmosphere is beautiful and has a very relaxing ambiance. The locker/shower area has all sorts of products to use, like aerosol deoderant and hair appliances to freshen up at the end of your service.
I had ordered a glass of wine at the start of my pedecure and didnt receive it until after it was done so they made it on-the-house. That always makes me happy. :)
This place is great. Don't let the bad reviews deter you. Try it for yourself.