Service is terrible here. It's the worst experience I have had in years. Bought a coffee and sat outside for a bit. I went back in to use their washroom. A guy name AJ stopped me and told me their washroom is for customer only. I said I made a purchase and he requested me to show him my Timothy's cup. I had to walk out to grab my coffee to show him. After, I went up to tell him: Even if I didn't make a purchase today, I may still do in the future. Such behavior shows he is extremely rude and short sighted. If he was just a staff, I feel sorry for the boss. If he was the boss, I will never ever come back to this place as he needs lots of training in customer service!!!!