The good news: the food is good. Not the best Ethiopian that I have eaten, but 4 star quality. If you like Ethiopian cuisine, the food will be satisfying. I had the veggie combo and would definitely eat it again.
The bad: the service, while not unfriendly, was exceedingly slow and inattentive. I had to wait a few minutes to order, my water was never refilled, and it took a while to get my check. And it's not like the place was super busy. So they lose a star on that one.