$200 rental $400 bill and car was dirty looked like it hadn't been washed in weeks and 1/2 tank of gas. I'm done with this outfit. Couldn't find them at Toronto airport. then they finally showed up 1/2 hour after I called twice. My mistake. In fact its so bad i'm taking it back today cancelling the rest of the week and gong to another outfit Hertz or Avis.