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  • This is my review/what I wrote to the management (and they never responded) Hello Bei representative, Myself and my wife recently visited your restaurant and I am shocked and horrified to inform you of our experience. We were kindly and quickly greeted and seated and it was down hill immediately once our server took over. Our server, Cody, took approximately 10 minutes to arrive, greet us and take our drink order. His poor and careless attitude were immediately made clear to us. He took our drink order and vanished for an overly extended period of time. Eventually, another waiter noticed something was not right and came over to check on us and brought us our drinks. The waiter then went and found Cody, who then came over and took our food order with his poor attitude and rude demeanor. We were a little confused about the menu pricing so Cody informed us that "the management does not know what they are doing and won't change the menu to be clear to customers". That was a very disrespectful comment about his superiors (regardless of the situation) and quite shocking to us. Here is where things become horrific. From where we were seated, we could see inside the kitchen (behind the black curtain) and witnessed Cody sitting on the counter-tops and sneakily eating edamame where customer's food comes out. As we continued to watch, we learned that Cody was actually eating food off customer's plates before he would bring the dish to the customer's table. This is absolutely horrendous, disgusting and unacceptable so I decided to both photograph and film these acts. I was praying that he would have been filled with food by the time our food was prepared so he would not eat off of our plates. Cody did in fact eat off of our appetizer plate (edamame) and I was so upset that I decided not to confront anybody during our visit. We did not touch our appetizer and the entire experience was horrific. I am writing to tell you this now and I request that action be taken on this matter. Thanks in advance for your attention to this matter.
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