Jitters is a nice coffee place in Shadyside. It's smaller than Coffee Tree Roasters, but the coffee is pretty good. It takes a while to make each order, as they are made individually. They had some nice coffee options other than black (I'm really not a coffee drinker so I'll take the fancier stuff please!).
I went here on a late Monday morning on a day off. We also ordered bagels because I didn't have anything in the house to eat and I was too lazy to walk to Bruegger's. I'd stay away from these types of treats; they are cheap but it's basically Giant Eagle bagels in a bag. I took the order to go and they just toasted it there and dumped it in the bag with a small tub of cream cheese. Nothing wrong with that, but you might as well go to Bruegger's for a real bagel and cream cheese.
They also serve ice cream and I look forward to coming back and trying that out. I might revise my review after I try the ice cream. I wasn't in love with Jitters the way some people were, so I don't want to rate it poorly, but I'd give it a three for indifference.