Great job by the sales team on getting me into my new car. No haggle price. Is what it is and for the type of car was a good deal. They will give you Kelly blue book on your trade in no more no less. In total took about four hours to get me off the lot in a new car not including the test drive. Your car will be washed by the sales man to the best of his ability. In all, very happy with the sales team. I was offered an interest rate .5% less than what I came in with which they find for you. I suppose this is what took the most time to do. Wasn't barraged by a dozen different salesmen. The complimentary coffee is a plus as it is very tasty. Would I buy another car from Enterprise? Yes.
As for the rental side Enterprise is the only business I will rent from. On the average I'll rent about twenty cars a year mostly from the store in San Francisco they know me by name and offer me top end up grades. I'll reserved a sedan but when I get there I'm up sold to a convertible Camaro, Mustang, or a new 300 for just a bit more. Sold all around. The staff you deal with are well dressed and possess a well mannered demeanor not typical of a car sales man more of a business professional often in a suit or similar and polite.