I have been going to this center for a couple of years now and I have never had a problem with my appointments or wait times. I love Dr. Dais and the staff have always been friendly and helpful. I do agree the chairs could be better in the wait room for people with back issues but they have throw pillows that help. I have never met Dr. Stern and from what I have read I don't think I want to. Dr. Dais is the bomb! I have recommended this place to a few people and nobody has had any issues with them either.