Never have I experience such bad customer service at an Bojangles in my life. My family and I arrived at the Bojangles locations around 10:03pm. As we pulled up we actually thought they were closed because it seem like all the workers were in the lobby looking out the window at us. Once we realized they were open we could see the disgruntle looks on the workers faces as we pulled up to the drive through. We ordered 2 supreme combs with season fries, honey mustard, 2 cinnamon biscuits, tea, and pink lemonade.
When we got to the window the lady stated that there would be a 5 min wait for the biscuits and that we would have to pull around front. Once there we ended up waiting there for 25 mins! Now I know that 5 mins is not 25 mins and I became very anger because during this process I still see staff members playing and not doing their job. Eventually the girl that took out order came out and stated that it would be a bit longer because the cook never heard the order. I'm thinking to myself I no they didn't because they were playing the whole-time.
Just a waste of my time and money and the worst Bojangles I've been too!! This certainly needs to be changed as well as my time needs to be comp!