What a huge Disappointment!!! From the start the service was horrible ... Had a reservation for 2:30 and showed up 45 minutes early and went to the bar !! The bartender was overwhelmed and we waited 15 minutes before I went to the bar and then was ignored for about 10 minutes !
During this time my wife had gone to the hostess and mentioned how long it is taking to get service and the hostess had the nerve to say you are upset over a drink ?? My wife said well yeah... We have a reservation and its Mothers Day and we are sitting in the bar !! She then asked to speak to the manager and I watched the hostess approach the manager and tell him that a lady was complaining about the service in the bar .... Now let me paint a picture of what was going on in the bar at this time ! There were a total of 5 people sitting in the bar including the three of us and none of us were being waited on . It was the change between Brunch and dinner and there were three people behind the bar !! The manager , bartender and a young lady punching stuff in the computer !! At the drink station where the servers would pick up had 6 people waiting for their drinks for their tables !!
Now back to the manager !! He completely ignored the situation for about ten minutes literally walking past us and in circles for about another two minutes until he finally asked if we are ok ?? At this time we decided we would leave and gave the feedback that they were clearly not staffed for Mother's Day and he had no idea what he was doing and the staff was very rude !! We will not be going back and Texas De Brazil will have our Business forever !!
Completely frustrating and upset !!