I went there today to drop off a slip cover for an expensive Italian chair I bought from Copenhagen, and the owner would not wash it due to there being dog hair present on the item. I own a very short hair dog that does not shed very much but stated that any presence of dog hair he would not accept! Ummmmm, call me crazy but I brought it to you to clean and remove? Would not recommend went to another cleaner around the corner and they didn't' say anything. Geez get over yourself buddy!