I used to like Sanotuka a lot but the last couple of times have been really disappointing. Today for example, I ordered a Shoyu Ramen and it was served with two slabs of inedible pork fat, pure fat I kid you not. It was really gross. Worst of all the stubborn kitchen did not want to replace it, it was not like I was sending the whole dish back and wanted something else, I just wanted two little slices of gross fat to be replaced with actual pork meat as a ramen should be served. At the end the taste of fat was too pronounced and ruined the broth.
I don't know why the kitchen thinks garbage should be served to customers.