| rev:text
| - So, I've been to this location twice now in the past two years. My first time there was ok but it's pretty expensive, especially if you want the disc with all the photos. However, even if you have a great photo session or a terrible one with hardly any photos the price of the disc is still the same. So I would always suggest checking their website or groupon for promos to save a bit.
My most recent visit was just two Friday's ago, I made an appointment for 12 that day for my 3 boys and my SIL was in town, so we wanted pictures of all 4 of our kiddos together.
I'm glad I was able to use their "Father's Day" promo, because we arrived and had to wait 30 min before they got us in for my 12pm appointment & to top it off, we had about a 20 min session and only got about 10 pictures that were decent. If we had been able to start pictures when my appointment was scheduled for, our kids who are 4,2,1 &1 would have been better. But while dealing with toddlers and babies, things need to move quick. Our kids were antsy and were not cooperative once we get in there. I was extremely frustrated about that.
We finished and then had to wait about 20 min to view our pictures on their viewing screens and after we decided what we wanted which was a "Father's Day 8x10 print for "free"", I was able to get the disc for 40% off which it was still $105 before tax and we ordered a sheet of 8 wallets $12, a sheet of 2 5x7's $12. Well, we ended up waiting another 15-20 min and our kids were so ready to be out of there... One of our kids hit their face on their side table in the sitting area and they didn't care or show any sort of worry for the situation.
We finally get the pics, We finally leave to load the kids up and I compare the pictures to the frames I had for 5x7's and they messed up and gave us 4x6's. I had to go back in and at first the lady tried to take the pictures from me and I flat out said, "No, this was not my mistake, we had an appointment, we got started late and then hardly got any pictures on my disc that I paid for, I asked for wallets and 5x7 sheet to take home, we waited and waited on y'all and my son even hit his head while we were waiting, so no, for the inconvenience I'm going to keep these and please fix the mistake and get my 5x7's that I paid for."
She handled it and I only had to wait about 10 more minutes for the reprint...
So now today, I am uploading the disc to my computer so I can email the pictures to my SIL who left back to GA. And we are missing pictures from the session?!!! One in particular was my SIL holding my niece up and get are looking face to face and it was adorable. I'm instantly frustrated and considering calling their HQ about this whole deal, my SIL is upset because she knows how much I spent to get us these pictures and I can definitely say I won't be giving them another chance. It was just one mess up after another and for as much as I spent, I expect better service.
If you go here, don't be surprised if there are mess ups and pictures missing from your disc you paid over $100 for.
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