I love the curries, the Pad Thai, and the fried banana ice cream dessert is amazing. The Thai tea is quite good, too.
On the other hand, I've experienced terrible service on maybe 9 out of every 10 visits. I've gone through many meals where they never fill your water, even when asked. Some of the staff is nice enough, they just seem to be bad at their jobs. Although, I have been served by people who seem to be on a perpetual period. They drop your food with loud clangs and make eye contact only if they're tipped. I've sat waiting for 45 minutes on a day where my wife and I were in an almost empty restaurant.