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| - Damn! This place lives up to it's 1.5 stars over 82 reviews. Something to be very proud of???
So I go in here for a car wash, surprise? Shouldn't be. They do the routine upsale BS. I resist and they offer more. I resist and they offer more. This continues to what is an absolutely great deal, so I buy. No time to have it done today so I call them when I'm ready and return.
Upon dropping the car off, I'm informed by the attendant... "dang, that was a great deal you scored". Then I'm informed that they no longer perform specifics that were sold to me. A large value of what I paid for is no longer offered so it goes through the attendant (Darryl-nice guy, up front and honest) to the detail manager (Noel-honest and tried to help) to the "big" manager Travis (worthless, rip off artist). Travis tries to take back all the extras that were thrown into the deal in the first place. He flatly states I can't give you that. He offers a $10 car wash to cover about $80 worth of extra services that were sold to me but they no longer perform. He couldn't care less. It was basically, take this or leave it and walked away. Another detail manager (Lawrence - nice guy) disagreed with Travis and even expressed his opinion, "that's not right". Nice! Karma dude!!
So I have them "detail" it (it was already paid for, or I would've walked) and find "armor-all" overspray and water spots all over the body, smudged windows, back bumper was dull, front shiny, and the rims weren't touched. This wasn't a wash but a $110 detail.
Absolutely pathetic. If you want quality, go elsewhere!!!
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