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  • Unless you plan on buying a $5000.00 bike or need to overpay for a small selection of limited products, don't bother coming here. My first experience with BR was several years ago when I decided to get into the sport of cycling. I went to this local bike shop to get some advice on what kind of bike I should get. As soon as the guy heard me say I had a sub-$1000 budget, I was treated like a 2nd class citizen. I promptly left My second experience came this past fall when I was suckered into buying a groupon for a $25 tune-up special. Within 2 minutes of calling the shop to set up an appointment, I was told I would probably need an upgraded tune-up that would cost extra. Really? You haven't even seen my bike yet and I didn't mention any malfunctioning components. When I drop off my bike, the mechanic spends about 5 minutes looking it over and tells me that I'll need a new chain and a new rear cassette. I tell him to do the tune-up, replace the chain and that's it. No mention of the upgraded tune-up at this point. When I return to pick my bike up, I'm handed a invoice for the new chain and of course $50 more for the upgraded tune-up. After I pointed out that I never agreed to an upgraded tune-up, the mechanic asked his boss how to "correct this guy's mistake". I promptly pointed out that the mistake was his and I refused to pay for anything I didn't authorize. I WILL NEVER SPEND ANOTHER DIME IN THIS PLACE!
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