I bought my car from this place last year (Go see Link - he's amazing, and will get you in a new car no matter what, even if you're credit-challenged). This is my second time getting my car serviced here, and the customer service I experience here each time has always been excellent. They explain everything that they are doing to your vehicular device, and if anything needs to be replaced, they come to you first and let you know about the costs up front. I've been to other dealerships before, and my experience with them has not been as good as it has been AutoNation-Honda.