I didn't have a good experience at the Ashley store across town so I trekked over to this one. I'm glad that I did - the associate who helped us was polite and helpful.
I've learned to say things like this at furniture stores: "We're looking to update the bedroom/living room/etc. over the next few months and we are getting an idea of what we like". It helps alleviate some of the hassling to BUY NOW! The associate even told us that we should wait until Labor Day, when the store will have much better prices. Honesty is always appreciated.
There are only a few items I would buy from a big furniture store. I'd rather pay a little more and buy from local manufacturers -- or buy upcycled or antique furniture. Still, some things you just want new (I'm needing a new couch), and Ashley has decent prices.