I called and ordered to go on Saturday night around 7:40. I ordered 2 orders of the buffalo wings, the cheesesteak and the BBQ mock chicken sandwich. They told me the wait would be about 20 minute. I got there at a few minutes past 8 and the place was jam packed. I wouldn't recommend coming here if you're looking for quick service on a Saturday night. I could see my order finished and waiting but I had to wait in a line of about 5 customers. Not a big deal, but I think it would be beneficial to have a line specifically for to go orders.
I waited in line for about 10-15 minutes and got my food. I brought it home to my girlfriend (whose vegetarian) and we sat down to eat. She got the BBQ sandwich and it looked and tasted great. The wings were awesome too! My only problem was my cheesesteak. I don't think it's normal for it to only come with one bun (on the bottom). It still tasted good, but obviously it was a bit messier than I was hoping for having only one bun.
All in all, the food was great and I'll be sure to come back. I may not order to go again though.
Cons: Parking, order pickup, lack of buns.
UPDATE: Came again to show my mom and brother. The food was much better. I think it does taste better fresh out of the kitchen VS. Out of a to go box. I had the Po Boy sandwich and loved it! Much better experience this time.
Best of all, they gave me 2 buns this time :)