This is the biggest movie theatre in Brampton and it is located in a strip mall (Trinity Commons).
When this place first opened it was the most happening place and one of the best quality theatres in the area. Now it is a sad excuse of a theatre. The management has changed and it has gone from bad to worse with the staff over time. My family, friends, and I have had bad experiences at this place with the patrons, the staff, and the facilities themselves. I don't want to go into detail regarding every single episode but I will cover a few things.
The food used to be great. I don't know what it is about this theatre or head office, but the food has gone down the drain. They have changed the nachos (which used to be one of the best) and now give packed nachos with containers of cheese and salsa. Other restaurants have lowered their quality as well.
The staff has gone from bad to worse in that they don't care if you are waiting in line for over 10 minutes. The staff doesn't care that you want to return your tickets because you couldn't find a spot. The staff doesn't care in general.
The people that visit the theatre now are little kids that come drunk and start fights for no reason but to show that they are the gangsters of brampton. They will make noise during the movie and not care. They will let their friends in through the fire exits during the movie. Basically, the theatre is filled with kids now who don't have parents that care to teach them anything about mannerisms. It's sad. Again, the staff doesn't care to fix these issues.
The systems are either outdated or just messed up because wrong movies are played at wrong times and there are many issues in sound or video quality with lines showing up through out the movie, sound going in and out, and/or the video cutting off from the top or bottom.
Now, one of the worst theatres.