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| - Completely INCOMPETENT! I would leave a review of Pita Jungle's food, but I never received it! Not only that, the manager was completely unhelpful and the staff was clueless.
This evening, I ordered two gyros, a chicken shawarma wrap, hummus, and garlic dip through UBER Eats. The driver arrived about 40 minutes later with half of our order missing! I tried catching the driver before he drove off, but I missed him. So, I lodged a complaint with UBER Eats, but to no avail.
Then, I noticed that the missing items were crossed out on my receipt so, I contacted Pita Jungle about my erroneous order. Sure enough, they didn't even prepare my missing items. However, I WAS STILL CHARGED THE FULL AMOUNT! First I spoke with the hostess who tried to hurry me off of the phone (after putting me on hold for 5 minutes). She recommended that I contact UBER, and then she lamely tried offered me store credit (I guess she didn't realize that I'm ordering delivery for a reason and I'm hungry now...intelligence check?).
Finally, I spoke with the manager. She was completely rude, unfriendly, and unhelpful. However, before she rushed me off of the phone in less than 10 seconds, she said that she would call UBER and have my food sent ASAP.
ONE AND A HALF HOURS LATER...still no food!!! So, I called back to speak with the manager and found out that she never even called UBER! I can't tell you the last time I was disrespected like this, and received such bad service! Pita Jungle is atrocious, their "service" is an assault on the senses (especially their shitty "manager"), and their food is GARBAGE!
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