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  • After years of hearing such great things about the legendary Ruth's Chris Steak house I had some expectations on both the service and the food. Sadly I was left disappointed by the quality of both. When I walked into the restaurant, I was greeted by the manager and hostess. Once we were seated, our waiter came by and barely introduced himself and it felt like he was ignoring us the whole time. I know this maybe picky, but for a high class restaurant I had some expectation of small talk for him to get to know myself and my guest. When the food came, he didn't even bother to check on us. This left a bad taste in my mouth about the quality of customer service. It seemed as if, they knew that the menu items were already expensive and so they new regardless of the tip percentage it would still be a sizable amount. The decor was dark and depressing. The was very dim, in a small space. The atmosphere wasn't all that welcoming. This might be because I'm not use to fine dining but overall the decor was nothing impressive. Now to the food, for the price that you pay the food was really nothing special. Yes, the steaks and beef were cooked extremely well and the butter added on top just gave it so much more flavor. But what really hurts are the sides. At $12 a side, most of it was really mash potatoes and fries it is extremely overpriced for what you get. I had the Potato Lyonaise and that was just fried potatoes with onions that were over salted. My steak was cooked perfectly but there was nothing special about it. the highlight of my meal was the dessert, a rich dark chocolate mousse cake with espresso beans and a raspberry couli so good! But as a whole the meal was mediocre at best. If you're looking to enjoy a good steak meal with the family, this place really isn't worth the money or the hype around it. It was cold and unwelcoming and the servers were just awful for the amount of money you're paying. If this place is on your bucket list by means try it but you can enjoy a good steak at either Zorros or the Keg for a quarter of the price.
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