Went here for a friend's birthday and the place was packed on a Friday evening. And I guess as the night went on, the place filled up even more. I'm not a drinker so I really just drank water while snacking on my friend's fries which came with her Philly Cheesesteak sandwich which she said was pretty good. The fries were definitely good and being the food lover that I am, I thoroughly enjoyed it. It was perfectly crisp and was generously salted, which made it delicious. It was so good that I didn't even dip it in ketchup and if you know me, I put ketchup on my ketchup.
The service on the other hand could be much much better. The waitress wasn't very attentive. Either that, or she really didn't care to put in much effort to me personally as I didn't order anything asides from a drink for a friend of mine (the birthday celebrant). When I placed the order for my friend, I also asked for another glass of water. Before I even asked for another glass, she guessed that I wanted another but in a rather rude tone. In all honesty, with her rude manner and inattentiveness, I wouldn't have given her much of a tip. She was one of those waitresses who would only put in all their effort to the drinkers for the tips. Sure, I get that since they rely on their tips. I also don't mind providing a big tip if you provide great or even good service.
I personally wouldn't bother going back to this place. Even if it's for a free glass of water.