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| - I've come here several times for lunch. The first time was the worst...I came here for lunch with a friend and the server was speaking a bit fast, so when he asked if we wanted the buffet or menu, I asked how much the buffet was, and heard $18.99. So I thought, lunch buffet is NOT worth $18.99. I ordered a small pepperoni pizza from the menu. I get my pizza, finish it, am still hungry. So I asked how much the buffet was again and had to ask "8.99? not 18.99?" in order to understand. He didn't have bad english. I just think we were both speaking too fast...
So then I thought, great, if I can just get the buffet price, that would be worth it. I asked that SINCE the pepperoni pizza is IN the buffet, if I could just pay the buffet price. The server, a man with curly hair about 5'9 that appeared south asian, said yes, we could definitely do that. He said it with a smile. Everything is great. But then when it came to bill payment....it became a storm. Our server finished his shift and an east asian man with not the greatest customer skills billed us for both my pepperoni pizza and the buffet. We explained that we talked to our previous server and he said we could get the buffet price, and that's the only reason we did the buffet. We would not have done the buffet had he said no. After about 5 minutes of back and forth at the cash-out station, they finally said they could do this for us: to charge us for the buffet lunch but that we can't do it again. That this is a one-time thing. As if this is premium customer service on their part. Riiiiight. Maybe get your communication between staff members in check?
It was preposterous. That experience was 1/5. I've come back a few times after with other friends just for the lunch buffet after that. It has been pretty decent so far. Sometimes the pizza on the buffet table is a bit cold, but hey, $8.99 buffet.
A side note: leaving the plaza is incredibly awkward. You have to leave from the No Frills end, and honestly, there are crazy drivers in this particular plaza.
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