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| - The new 'go-to' pizza place, Blaze Pizza has such great potential. After all the pizza is fabulous and consistent. And since you can have them build it your way you should get what you want each time. This is what I come back for, a pizza that is tasty, with a crust that is crunchy and chewy at the same time.
The other key components of a good restaurant are service and image. It is in these areas that Blaze sometimes falls flat.
Their service is usually not terrible but is often loose and inefficient, lackadaisical at best. Their robotic employees seem to just go through the motions most of the time, seeming bored and uninterested in the task at hand. They rarely smile or even look at a customer in front of them. Their main focus always seems to be on how quickly they can get you to no longer stand in front of them. I should point out that there are usually a couple of top notch employees on duty, those who smile and are efficient in what they do, in other words the ones who do actually give a hoot about their job.
Now about the image. The restaurant itself is kept up well and normally meets most customers' expectations. The employees' appearance is quite another story. Blaze seems to pride itself on hiring people who dress like they are still learning that task, with pants hanging below the waist, hats on backwards, plastic beads hanging from necks and arms. Not a big deal right? When you add in all of the tattoos, nose rings, ear discs and other face jewelry it just gives a trashy look to an otherwise beautiful restaurant. At one point the most heavily tattooed female was standing on the food line showing each of her tats to a coworker.
These issues could be easily fixed by simply having a responsible adult in charge at all times and being a bit more selective in the hiring process.
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