I took my mom here after reading all of the positive reviews. We had private rooms, and it was nice and dark. They soak your feet in hot water while they work on your head and shoulders. Then your feet get worked on and flip over for your back. The pressure was a little rough, but it was my fault for not saying something. Be prepared to be a little sore the next day, but it's totally worth it! And you can't beat the price!!